Life Protection
Protect your loved ones’ future from life’s uncertainties
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{{label}}Submit your policy/insurance complaints, queries or feedback in the form below.
Or you may write-in to us and address it to our Service Centre Location below.
Alternatively, you may call our AIA Customer Care at +673 2239112/3/4,
Mondays to Fridays between 8:15am and 5:00pm
(except Fridays from 12:00pm – 2:00pm)
Closed on Saturdays, Sundays and Public Holidays
Note: All complaints lodged will be directed to our Complaint Handling Officer and will be assigned accordingly.
We will also contact you if further information is required for reviewing your complaint.
For enquiries on policy / claims related matters, please provide us with the following information to help us serve you better.
NRIC / Fin No. / Passport No.*
Date of Birth*
Postal Code*
Security Question*
For enquiries on policy / claims related matters, please provide us with the following information to help us serve you better.
NRIC / Fin No. / Passport No.*
Call our hotline now:
(except Fridays from 12:00pm – 2:00pm)